Exploring User Experience and Preferences in Digital and Traditional Mental Health Screening at Cagayan State University Carig Campus

Abstract

Mental health screening in higher education is crucial for early detection of psychological issues among students. With digital technologies increasingly used in student support, this study evaluated the effectiveness and user experience of mobile-based versus traditional paper-and-pencil mental health screenings at Cagayan State University–Carig Campus. Thirty-three students completed assessments for depression, anxiety, and stress using both methods in a quasi-experimental design. Results revealed a significant difference in depression scores between methods, indicating that the screening format influences reporting of depressive symptoms. No significant differences were found for anxiety and stress, suggesting both methods are comparable for these conditions. Students preferred the mobile-based screening, highlighting greater comfort, privacy, ease of use, and accessibility. Overall satisfaction favored the digital method. The study concludes that mobile-based screening offers a user-friendly and efficient alternative that is psychometrically similar to traditional approaches. It recommends integrating mobile screening tools into university mental health services to enhance student support and accessibility.