«Mapping of processes as a tool for managing and controlling the production of bread in a bakery in Manaus (91-96)» (2018) ITEGAM-JETIA, 4(15), pp. 91–96. Disponible en: https://itegam-jetia.org/journal/index.php/jetia/article/view/364 (Accedido: 23 octubre 2026).