LLaMA-3 Optimized Retrieval-Augmented Chatbot for Dynamic Query Handling and Enterprise Integration
DOI:
https://doi.org/10.5935/jetia.v12i59.3547Abstract
The research work introduces the development of a Retrieval-Augmented Generation (RAG)-based chatbot using the LLaMA-3 model. Unlike traditional chatbots, which are limited by predefined responses, the RAG-based framework improves the chatbot's ability to retrieve and integrate information from user-provided documents and from a knowledge base, ensuring that responses are accurate, contextually appropriate, and informative. The chatbot has the ability to understand the intricate queries and produce the response after 4 seconds depending on the prompt by utilizing the advanced natural language capabilities of the LLaMA-3. Privacy is achieved by ensuring that all data processing is done in-house so that the data of the user does not leave the system and does not need internet access. This does not only increase security but it also enables those organizations that have stringent data compliance requirements to utilize the system without concerns. Besides strong response generation, chatbot could be specialized in specific domain needs like providing legal advice, academic research, healthcare consultations and customer service automation. The system is multi-turn, contextual and provides module components that can be easily integrated with other existing enterprise systems. The proposed work indicates how the combination of advanced language models and effective document search tools could lead to the development of very productive, smart, and personal chatbots that can be successfully implemented in various real life situations.








