Literature Review of Human Reliability Analysis (HRA) in Healthcare: Methods, Applications, and Opportunities

Tutik Farihah; jamasri -; Rini Dharmastiti

doi:10.5935/jetia.v12i59.3431

Autores

Tutik Farihah uin sunan kalijaga , Department of Mechanical and Industrial Engineering, Faculty of Engineering, Gadjah Mada University, Yogyakarta Indonesia , Department of Industrial Engineering, Faculty of Science and Technology, UIN Sunan Kalijaga, Yogyakarta Indonesia
jamasri - Department Mechanical and Industrial Engineering, Faculty of Engineering, Universitas Gadjah Mada , Department of Mechanical and Industrial Engineering, Faculty of Engineering, Gadjah Mada University, Yogyakarta Indonesia
Rini Dharmastiti Department of Mechanical and Industrial Engineering, Faculty of Engineering, Gadjah Mada University, Yogyakarta Indonesia

DOI:

https://doi.org/10.5935/jetia.v12i59.3431

Resumo

Human Reliability Analysis (HRA) approach used human-system interaction approach to determine human error probability. This approach has been widely used to identify, determine, predict errors and provide recommendations for errors reduction in various fields of research such as nuclear, petrochemicals, offshore, mining, maritime, railways, manufacturing, healthcare, etc. In this study, a literature review was conducted to examine the distribution of HRA themes and its applications in the healthcare sector. Several nuclear industry-based HRA methods are commonly used in healthcare, including: Systematic Human Error Reduction and Prediction Approach (SHERPA), Technique for Human Error Rate Prediction (THERP), Human Error Assessment and Reduction Technique (HEART), Success Likelihood Index Methodology (SLIM), Cognitive Reliability and Error Analysis Method (CREAM), and Standardize Plant Analysis Risk Human Reliability Analysis (SPAR-H). Recently, some adaptation in Influencing Factor (IFs) based on healthcare cultural system characteristics have been made for surgery and radiotherapy areas. Methods proposed according to healthcare cultural system characteristics were also made by developing the Observational Clinical Human Reliability Analysis (OCHRA) method in surgery and Systems Analysis for Formal Pharmaceutical Human Reliability (SAFPH℞) in pharmacy, but further development remains open for other areas. This literature review is expected to serve as sources for researchers to determine the techniques and development to pursue in the healthcare field.