PDCA APPLICATION AS A MANAGEMENT TOOL IN PROFESSIONAL QUALIFICATION COURSE

Abstract

Today we have several technological management tools, but still many projects or processes do not fit in any of them, the purpose is to report how simple, easy and effective to use the PDCA Cycle and help in decision making, guiding the path to improvement continuous management of processes or projects. The aim of this paper is also to elucidate the importance of the tool applied in the professional qualification course of Residential Hydraulic Installer of SENAI Demóstenes Travessa School, showing benefits in the acquisition of inputs and consequently lower financial expenses and environmental impacts.