Case study on the application of quality tools in service level Management

Pedro   Vieira Souza   Santos; Thamires   Camila Tavares de   Oliveira

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Case study on the application of quality tools in service level Management

Pedro Vieira Souza Santos
Thamires Camila Tavares de Oliveira

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Published

2019-03-01

How to Cite

Santos , P., & Oliveira , T. (2019). Case study on the application of quality tools in service level Management. ITEGAM-JETIA, 5(17). Retrieved from https://itegam-jetia.org/journal/index.php/jetia/article/view/313

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v.5 n.17 2019

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Articles

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Manaus - AM - Brazil. This work is licensed under an International 4.0 Assignment (CC BY 4.0) license

This work is licensed under a Creative Commons Assignment 4.0 International License

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