Case study on the application of quality tools in service level Management

Pedro   Vieira Souza   Santos; Thamires   Camila Tavares de   Oliveira

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Case study on the application of quality tools in service level Management

Pedro Vieira Souza Santos
Thamires Camila Tavares de Oliveira

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Published

2019-03-01

How to Cite

Santos , P., & Oliveira , T. (2019). Case study on the application of quality tools in service level Management. ITEGAM-JETIA, 5(17). Retrieved from https://itegam-jetia.org/journal/index.php/jetia/article/view/313

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Issue

v.5 n.17 2019

Section

Articles

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Journal of Engineering and Technology for Industrial Applications (JETIA)

E-ISSN: 2447-0228 | DOI: 105935

Manaus - AM - Brazil.

This work is licensed under an International 4.0 Assignment (CC BY 4.0) license

This work is licensed under a Creative Commons Assignment 4.0 International License

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Available:	2015 - 2024
Volumes:	10
Issues:	50
Articles:	669
Article processing charges (APCs):	FREE