Avaliação de reivindicações críticas e seus impactos na indústria da construção da Nigéria
DOI:
https://doi.org/10.5935/jetia.v9i41.858Resumo
Os projetos de construção dificilmente são concluídos dentro do cronograma e do orçamento, e a má gestão de sinistros e disputas estão entre os fatores responsáveis por esse problema de desempenho. Reivindicações críticas na construção permanecem sem solução por negociação e entendimento entre as partes, mas acabam em técnicas avançadas de resolução de disputas. Os Vistoriadores de Quantidade são especialistas em administração de contratos e estão envolvidos em todas as etapas dos projetos de construção, não receberam atenção adequada nos estudos de gerenciamento de reivindicações de construção. Este estudo avalia a percepção dos Inspetores de Quantidade sobre as reivindicações Críticas e seu impacto na entrega de projetos de construção na Nigéria. A técnica de amostragem de neve foi usada para administrar o questionário estruturado. Com um coeficiente alfa de Cronbach superior a 0,80, os dados coletados foram analisados por meio da análise de pontuação média e do teste H de Mann-Whitney. Verificou-se que as reclamações críticas na construção são reclamações de pagamento (média=4,92; DP=0,2780), reclamações contratuais (média=4,55; DP=0,8837), reclamações de mudança (média=4,54; DP=0,8423), trabalho extra sinistros (média=4,43; DP=0,9974), sinistros de atraso (média=4,36; DP=1,1683) e reclamações de diferentes condições do local (média=4,36; DP=1,0826). Além disso, os principais impactos de sinistros na entrega de projetos de construção são atrasos no custo de conclusão do projeto, má qualidade do trabalho, relacionamento antagônico entre as partes, perda de lucros e perda de oportunidades de emprego. A efetiva administração e gestão de contratos são fundamentais para a gestão de sinistros e eventos capazes de trazer prejuízos ao andamento da obra devem ser evitados pelos contratados.
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